Grounded in the knowledge you approve

Helpful customer answers, grounded in your business.

Simply Chatbot helps you turn websites and documents into a customer-facing chatbot you can test, publish, and improve from real conversation evidence.

  • Source citations
  • Safe fallbacks
  • Human-approved changes
Grounded in your knowledge

Every answer comes from sources you approve, with the citation shown to the customer.

A practical customer-support workflow

Build, test, launch, and improve in one workspace.

Move from trusted sources to a tested website chatbot, then use real conversations to keep its answers useful.

Bring your approved knowledge

Add websites, sitemaps, supported documents, manual text, and Q&A while keeping source and indexing status visible.

Test answers before launch

Use the Playground to inspect retrieved evidence, citations, and safe fallbacks before visitors use your chatbot.

Launch on your website

Configure the widget, approve website domains, publish your chatbot, and copy the installation snippet.

Learn from real conversations

Inspect conversations, leads, analytics, and knowledge gaps, then approve improvements through the knowledge workflow.

From knowledge to improvement

One connected operating workflow
  1. 1
    Add trusted business sources
  2. 2
    Test answers and inspect citations
  3. 3
    Configure and publish the website widget
  4. 4
    Use conversation evidence to improve knowledge

Clear boundaries

Helpful when evidence is strong. Honest when it is not.

When approved sources do not support an answer, Simply Chatbot can fall back instead of inventing a business policy.

Suggested knowledge improvements do not become customer-facing answers until an authorised person approves and applies them.

Connected services only run after you choose and authorise them for your workspace.

Start with knowledge you trust.

Create a workspace and build your first chatbot, or sign in to continue where you left off.