Grounded in the knowledge you approve
Helpful customer answers, grounded in your business.
Simply Chatbot helps you turn websites and documents into a customer-facing chatbot you can test, publish, and improve from real conversation evidence.
- Source citations
- Safe fallbacks
- Human-approved changes
Every answer comes from sources you approve, with the citation shown to the customer.
A practical customer-support workflow
Build, test, launch, and improve in one workspace.
Move from trusted sources to a tested website chatbot, then use real conversations to keep its answers useful.
Test answers before launch
Launch on your website
Learn from real conversations
From knowledge to improvement
- 1Add trusted business sources
- 2Test answers and inspect citations
- 3Configure and publish the website widget
- 4Use conversation evidence to improve knowledge
Clear boundaries
Helpful when evidence is strong. Honest when it is not.
When approved sources do not support an answer, Simply Chatbot can fall back instead of inventing a business policy.
Suggested knowledge improvements do not become customer-facing answers until an authorised person approves and applies them.
Connected services only run after you choose and authorise them for your workspace.
Start with knowledge you trust.
Create a workspace and build your first chatbot, or sign in to continue where you left off.